Outlines for the majority of the popular titles from our course catalogue are listed below. However, if you do not see what you are looking for then please contact us to see if we can help you.
IT
- ECDL Module 1 – Concepts of Information Technology
- ECDL Module 2 – Using a Computer & Managing Files
- ECDL Module 7 – Information and Communication
- Introduction to the Internet & the World Wide Web
- Introduction to Windows & Microsoft Outlook
- Introduction to Microsoft Access
- Intermediate Microsoft Access
- Intermediate Microsoft Access
- Introduction to Microsoft Excel
- Intermediate Microsoft Excel
- Advanced Microsoft Excel
- Introduction to Microsoft PowerPoint
- Intermediate Microsoft PowerPoint
- Advanced Microsoft PowerPoint
- Introduction to Microsoft Project
- Intermediate Microsoft Project
- Introduction to Microsoft Publisher
- Intermediate Microsoft Publisher
- Microsoft Visio Essentials
- Introduction to Microsoft Word
- Intermediate Microsoft Word
- Advanced Microsoft Word
- Typing Skills
Business and Management
- Assertiveness in the Workplace
- Chairing Meetings
- Delivering Customer Excellence
- Delivering Customer Excellence via Email and Telephone
- Essential Communication Skills
- ILM - Full Certificate in First Line Management Level 3
- ILM - Introductory Certificate in First Line Management Level 3
- Influencing Skills
- Interview Techniques for Interviewees
- Introduction to Management
- Leading Teams
- Professional Presentation Skills
- Professional Selling Skills
- Project Management
- Reception & Telephone Skills
- Recruitment Skills
- Report Writing
- Successful Minute Taking
- Successful Negotiation Skills
- Time Management
